Congress Plaza Hotel in Chicago, IL

520 S Michigan Ave, Chicago, IL, US 60605 • Show map

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Guest reviews

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Congress Plaza Hotel

520 S Michigan Ave, Chicago, IL, US 60605

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Room Types

Standard Queen

One queen bed. May have city view. Smaller room. Cable TV. Pay movies. High-speed Internet access (surcharge). Coffeemaker. Renovated bathroom (2007)with new tiling, bathtub, and fixtures. Iron/ironing board. In-room safe. Air conditioning.

Standard King or Double

One king bed or two double beds. Cable TV. High-speed Internet access (surcharge). Pay movies. Coffeemaker. Renovated bathroom (2007)with new tiling, bathtub, and fixtures. Iron/ironing board. In-room safe. Air conditioning.

Lakeview King

One king bed. View of Lake Michigan and Grant Park. Cable TV. High-speed Internet access (surcharge). Pay movies. Coffeemaker. Renovated bathroom (2007)with new tiling, bathtub, and fixtures. Iron/ironing board. In-room safe. Air conditioning.

Standard Lake Front Suite

One king bed in bedroom separated by door from living room. View of Lake Michigan and Buckingham Fountain. Walk-in closet. Cable TV. Pay movies. High-speed Internet access (surcharge). Coffeemaker. Renovated bathroom (2007)with new tiling, bathtub, and fixtures. Iron/ironing board. In-room safe. Air conditioning.

Property Amenities

Shoe Shine
ATM/Banking
Banquet Facilities
Arcade/game room
Event catering
Elevator/lift
Business services
Hair salon
Air-conditioned public areas
Wedding services
Shopping on site
Room service (limited hours)
Security guard
Concierge desk
Exhibit space
Bar/lounge
Pool table
Ballroom(s)
Parking (surcharge)
Conference room(s)
Parking (valet)
Parking garage

Fitness equipment
Restaurant(s) in hotel
Gift shops or newsstand
Number of rooms: 870
Internet access in public areas - surcharge
Breakfast available (surcharge)
Coffee shop or café
Self parking
Safe-deposit box - front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Doorman/doorwoman
Internet access - wireless
Meeting rooms (small groups)
Accessible path of travel
Accessible bathroom
Handicapped parking
In-room accessibility
Accessibility equipment for the deaf
Dry cleaning/laundry service

Property Information

2 Star Rating.
GuestRooms - 850
u Floors - 14

Area Activities

Grant Park: Adjacent
Buckingham Fountain: Adjacent
Magnificent Mile: 1.0 mile
Sears Tower: 1.0 mile
Soldier Field: 1.0 mile
McCormick Place Convention Complex: 1.5 miles
Navy Pier: 1.5 miles
Wrigley Field: 5.5 miles

Hotel Photos - Congress Plaza Hotel

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Hotel-Rates.com is not responsible for any inaccuracies in the photos.

The guest reviews are submitted by our customers after their stay at Congress Plaza Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total:	8.8
Based on 4 reviews

Hotel Service	9
Hotel Condition	8.5
Room Comfort	9
Room Cleanliness	8.7

Individual guest reviews

Reviews are ordered by language and date with a maximum of 20 reviews

A hotel-rates.com guest Families with older children August 27, 2009	The hotel was old but had been kept really well. The restaurant was overpriced, and the air conditioning made worse.	8
A hotel-rates.com guest Solo travellers August 27, 2009	Hotel was built in 1893 impressed in many ways. Friendly people take good care of your needs. There was no bedside table on one side of the king size bed.	9
A hotel-rates.com guest Mature couples August 25, 2009	Hotel is an historic building,the lobby is really quite beautiful. Tour buses were a few blocks away. Short distance to Buckingham Fountain. Easy access to taxi or bus stops. Toilet needed a little more pressure, sink a bit less. Tub didn't drain well so your ankles were covered when you were done with a shower.	9
A hotel-rates.com guest Young couples August 24, 2009	This was a fabulous hotel. The room was at a great view of Lake Michigan and Navy Pier.Hotel was clean,comfortable, and convenient to downtown Chicago. A little overpriced for the condition.	9