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Scared of commitment? Don't worry, we guarantee we have the lowest Special Internet Rates online. If you find a lower rate, we'll take care of you. Read more about it on this page.
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Lowest Hotel Rates Guarantee
Special Internet Rate reservations booked through Hotel-Rates.com are guaranteed to be the lowest rate you can find. If there is a lower rate available for the same dates and the same hotel, you must contact us prior to the property's cancellation deadline of your "Special Internet Rate" reservation. After verifying the lower rate, we will, at our choice, either match the lower rate or cancel the reservation without a cancellation fee.
This guarantee only applies to rates indicated as "Special Internet Rates." It does not apply to special events such as New Year's, the Super Bowl, Mardi Gras, JazzFest, etc. To learn more or to claim a guarantee, read below.
FAQ - Frequently Asked Questions
1. "What are the requirements for claiming the Price Guarantee?"
2. "If I am able to confirm a lower rate, how do I contact you?"
3. "When can I expect to receive a response?"
4. "How is my credit issued?"